
privacy.
At Mahalo, we believe trust matters.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, join our community, make a purchase, share something with us, or otherwise spend time here.
By using Mahalo’s website, community, or services, you agree to the practices described below.
Information We Collect
We may collect information you choose to provide when you:
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Create an account or join the Mahalo community
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Subscribe to emails or other communications
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Register for a Journey, gathering, event, or other Mahalo offering
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Make a purchase through The Collection
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Submit a story, photograph, recipe, recommendation, song, podcast, or other contribution through Pass It Along
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Participate in community discussions, surveys, forms, or other features
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Contact us with a question, request, or message
Depending on how you interact with Mahalo, this information may include your name, email address, location, profile information, order or registration information, and anything you voluntarily choose to share with us.
We may also collect certain information automatically when you visit our website, such as your IP address, browser and device information, pages visited, referring pages, and general information about how you use the site.
How We Use Your Information
We may use the information we collect to:
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Provide, operate, maintain, and improve Mahalo
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Manage your account and community membership
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Process purchases, registrations, and other transactions
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Communicate with you about your account, purchases, Journeys, events, submissions, or community activity
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Send emails or newsletters you have chosen to receive
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Respond to questions and provide support
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Understand how people use our website and community
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Maintain the safety and integrity of Mahalo
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Feature community contributions when you have given us permission to do so
We do not sell your personal information.
Community Contributions
Mahalo is built around sharing what we learn, love, notice, make, and carry with us.
If you submit something through Pass It Along or another Mahalo community feature, we may ask for permission to share your contribution within Mahalo or through our public channels.
Depending on the permission you provide, contributions may appear on the Mahalo website, within our community, in emails or newsletters, on social media, in The Collection, Worth a Listen, Field Notes, our Bookshop recommendations, Gathered, or other Mahalo editorial features.
We will use the name or credit preference you provide with your submission.
Submitting something does not guarantee that it will be published or featured.
Please see our Submission Policy for additional information about contributions, photographs, permissions, editing, attribution, and publication.
How We Share Information
We may share information with trusted companies and service providers that help us operate Mahalo, including services that provide website hosting, community hosting, email delivery, payment processing, analytics, registration, and other business functions.
These providers receive information only as reasonably necessary to perform services on our behalf and are subject to their own privacy and security obligations.
We may also disclose information when reasonably necessary to comply with applicable law, respond to legal requests, protect our rights or the rights of others, investigate fraud or security concerns, or protect the safety and integrity of our community.
Payments
When you make a purchase or payment through Mahalo, payment information may be processed by a third-party payment provider.
Mahalo does not necessarily receive or store your complete payment-card information. Your payment provider’s own privacy policy and terms may also apply to the transaction.
Cookies & Similar Technologies
Mahalo and the services we use may use cookies and similar technologies to help the website function, remember preferences, understand how visitors use the site, and improve your experience.
Depending on your location and the technologies used on our website, you may have options to manage certain cookies through your browser or the cookie settings presented on the site.
Email Communications
If you subscribe to Mahalo emails, you can unsubscribe from marketing communications at any time by using the unsubscribe link included at the bottom of those emails.
You may still receive necessary transactional or account-related communications, such as purchase confirmations, registration information, or important notices about your account or participation in a Mahalo offering.
Your Choices
You may contact us if you would like to ask about, correct, or update personal information you have provided to us.
Depending on where you live, applicable law may provide additional rights regarding your personal information.
Data Security
We take reasonable measures to protect the information entrusted to us.
No website, online service, or method of electronic storage can be guaranteed to be completely secure, but we work with established platforms and service providers and take reasonable steps to safeguard the information we maintain.
Third-Party Links
Mahalo may link to websites, podcasts, booksellers, makers, travel providers, social platforms, or other third-party services that we think are worth sharing.
Once you leave Mahalo, the privacy practices of those third parties apply. We encourage you to review their policies if you have questions about how they collect or use information.
Children’s Privacy
Mahalo’s website, community, and services are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time as Mahalo grows or our practices change.
When we do, we w
ill post the updated policy here and revise the “Last Updated” date below.
Questions?
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Last Updated: August 21, 2026